Privacy Policy

Matka Wala Biryani

Last Updated: August 2026

Matka Wala Biryani (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us, or placing an order through our services.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

Depending on how you interact with us, we may collect:

• Name

• Phone number

• Email address

• Delivery address

• Billing or transaction details

• Order details and preferences

• Information you provide when contacting us

• Website usage information, such as IP address, browser type, device information, and pages visited

We only collect information that is reasonably necessary to provide our services and communicate with you.

2. How We Use Your Information

We may use your information to:

• Process and fulfil your food orders

• Deliver orders to the address provided

• Confirm or communicate about your orders

• Respond to enquiries, feedback, or complaints

• Provide customer support

• Process payments through applicable payment providers

• Improve our food, services, website, and customer experience

• Send promotional or marketing communications where permitted

• Prevent fraudulent or unauthorized activity

• Comply with applicable legal and regulatory requirements

3. Payment Information

Where online payments are available, payments may be processed through third-party payment gateways.

Matka Wala Biryani does not normally store your complete debit card, credit card, UPI, or banking credentials on its own servers. Payment information is handled by the relevant payment service provider according to its own privacy and security practices.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and provide a better browsing experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Sharing of Information

We do not sell or rent your personal information.

We may share relevant information with trusted third parties when necessary to provide our services, including:

• Food delivery and logistics partners

• Payment gateway and payment service providers

• Website hosting and technology service providers

• Analytics and marketing service providers

• Government authorities or law-enforcement agencies where legally required

Third parties are expected to handle information in accordance with applicable privacy and security requirements.

6. Third-Party Ordering Platforms

If you place an order through platforms such as Swiggy, Zomato, or other third-party services, your information may also be collected and processed by those platforms under their respective privacy policies.

Matka Wala Biryani does not control the privacy practices of third-party platforms.

7. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

When information is no longer required, we may securely delete or anonymize it.

9. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of information where legally permitted

• Withdraw consent for certain communications

• Opt out of promotional communications

To exercise any applicable rights, you can contact us using the details provided below.

10. Children’s Privacy

Our website and services are not specifically directed toward children.

We do not knowingly collect personal information from children without appropriate consent where such consent is required by law.

11. Third-Party Links

Our website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, content, or security of those third-party services. We recommend reviewing their respective privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable laws.

Any updated version will be published on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact us:

Matka Wala Biryani
Phone: +917376981786
Email: contact@matkawalabiryani.com
Address: 9/8E/Z Chakdondi,Naini,Prayagraj Beside-Rudra Aakriti Appartment., Allahabad, India, 211008

 

We will make reasonable efforts to respond to privacy-related requests within an appropriate timeframe.